FAQ
"I registered but didn't receive a confirmation email"
Check your “junk” or “spam” folder first. If you find our email there, please add us to your address book so you receive future emails. You can always call 409-692-0034 or email sipanddesign@hotmail.com
"What should I expect at my paint party?"
You can expect to have a talented local artist assist you while you express your personality painting the featured piece of art. Sip your favorite drink, listen to great music, and have a fun night out with friends. At the end of the session you’ll take home the masterpiece that you created yourself!
"Do I have to pre-register?"
Yes, we ask that you do and require it. We have to prepare supplies for each painter and being mobile we need to know exactly what to send with each Instructor to every party.
"What does it cost?"
Each of our Mobile Paint Parties cost $30 per painter, with a requried minimum of 10 guests. You can have less guests but each per painter cost will increase to meet the $300 minimum. Still a reasonable price for a private set your own location party, but why not bring more painters. The more the merrier and the better the party! We do run specials at times where the hostess can paint for FREE which would only require a minimum of 9 guests plus the Hostess. Be on the lookout for these special through our Facebook page. Make sure to like and share so you can take advantage of this sweet deal!
"What forms of payment do you accept?"
Once you complete your request form and you finalize your plans during your consultation a link for all painters or if you are paying for the party will be provided to you. This will be a link that connects to our PayPal account. You do not need to have a PayPal account (if can be tricky for some we will walk you through during the consultation). You can pay with any major credit card, Visa, Master Card, American Express, & Discover if you check out as a PayPal guest. Online payment via PayPal is secure, fast, easy and will guarantee that you request is processed immediately-your information is safely housed on secure servers maintained by PayPal. If you prefer to pay in person in the form of Cash or Check (Any Return Checks will require a $25 Return Check Fee, if the check is not cleared within 15 business days from time of receipt it will be processed with the local Constables Office following all Hot Check Laws set by the state of Texas, no out of state checks will be accepted and a valid Driver's License is required) work with your Sip and Design representative to coordinate during your consultation. We want to work with you and make this an easy streamlined process.
"Can I register by phone?"
No, we want to make sure we do not miss your request, and that you get your date/time that you are looking for. In addition we must have acknowledgement of you agreeing to Sip and Design's Terms and Conditions prior to finalizing your party. This way all paperwork and details are on record and there are no miscommunications. Again some prefer not to pay online, the request does not require payment at that time. So this can be coordinated with your Sip and Design representative during your consultation.
"Do you ever share my information with other companies?"
No, NEVER. Your right to privacy is very important to us. When you register online, you will be automatically added to our Email list. If you choose to not be included, you can unsubscribe to this mailing list at anytime. If you have any problems please contact us immediately we do not want you to think we are spamming you. We only send occassional promotions, discounts and member-only events to those on our Email list so we hope you will enjoy and want to receive these notices. Please read our PRIVACY POLICY for more information.
"Do you offer gift certificates?"
YES! Gift Certificates are available for purchase go to CONACT US and complete this form to request a gift certificate. We will work with you to process your request and the Gift Certificate recipient will have the choice of Date/Time, Location and Painting when they are ready to book. Gift Certificates are valid for 1 year.
"How Long is each paint event?"
Events generally run 2-2 1/2 hours, but can range from 1 1/2 to 4 hours from start to finish. All of our paintings are tiered and priced according to time. Painting begin 15 minutes after the start time, make sure your guests arrive on time.
"I'm not a painter! How can I accomplish this?"
Don't worry! There is no experience necessary to complete your Masterpiece with Sip and Design. Our very talented instructors are friendly, helpful and want you to be happy with your painting. They will guide you step by step with visual tools and tips to accomplish that will allow anyone to achieve these classes.
"What does the hostess and the guest painters need to bring or provide?"
You will provide your beverage, food and setups to accomodate. All tables and chairs are provided by Sip and Design to set up for your paint party, there is not additional space available for food arrangements. You will need to provide and stage in a different location near the paint party set up.
"What should I wear?"
Although we have smocks available and acrylic is a non-toxic water based paint, it is very difficult to get paint out of clothes once it dries. So we recommend that you don't wear your favorite t-shirt or bottoms just in case you and the paint get into a fight and the paint wins :-)
"Do we tip the instructors?"
Tips are appreciated, but are not required. The instructor keeps 100% of the tips.
"Is this a serious art class?"
Absolutely! Serious about you having a relaxing and fun memorable event wtih your friends/family. This is not Bob Ross' paint class, but we will happily paint trees. We are here to allow you to explore your creativity, discovering your inner artist! You will create your own unique masterpiece, but these events are to be fun!
"Is this just for beginners only?"
No. People will all sorts of art backgrounds enjoy Sip and Design mobile paint parties. Being our paintings are samples, painters with experience will usually enhance and create their own version of the painting. Which we love! As well, we can pick up Instructors by watching creative minds work at each party and how they interact.
"What size canbas do you use?"
Most events use 16" x 20" canvas. But, depending on the painting we do us 10" x 20", 12" x 12" or 11" x 14" canvases. The canvas size will be discussed with you during your consultation. No matter the size the paintings are equally as nice and on the same level to create a full 2 hour instruction time requirement. Usually if on a smaller canvas is because it is a higher difficulty level and allows us to stay within the timeframe and create the piece.
"What if I don't finish my painting?"
We start all classes at the same time and help to keep all painters on track. That is why it is important to confirm that all guest arrive 15 minutes before the start time to say hellos, get drink and get ready to paint. We do plan extra time during the event to allow painters to catch up and stay on track.
"How long will it take for my painting to dry?
It will feel dry to the touch after 1/2 hour, we also provide a dryer to accomplish sooner. It will continue to completely dry over a 48 hour timeframe, and amazingly each day it will look different and usually better! As long as it is dry to touch you are fine to carefully place in your car for transport home.
"Is there an age requirement or minimum?"
NO, we want painters of all ages to be creative. We will discuss options for your paint party based on the age of the attendees. We would say at $30 per painter under 5 is a little young, but we have fun creative ways for them to create a masterpiece as well! If your party is 5-8 we ask that a parent assist there little painter during the class. Being we are not providing the alcohol to parties and you are liable for any incidents, it is up to you as the hostess as to the ages of attendees and who you would like to be there. We will not host a party that allows underage drinking at their location, we ask that you respect this and ensure that all attendees drinking are of legal drinking age of 21 years old.
"What are your FUNdraisers?"
We strongly believe in giving back to and supporting our community. Being from Dickinson, Texas, we have a huge support system for our town. Our fundraising events cost $40 per painter, and 50% of all registration fees go back to the charity/fundraiser. These events are usually large functions, and held in a gymnasium or pavillion. We can accomodate large events, as we have presentation equipment, microphone, and speakers.
"Cancellation Policy"
Weather related cancellation and refund policies are put in place being we are located in a coastal area where we experience storms that would create a possible conflict for a scheduled paint party. We will never intentionally jeopordize the safety of our staff or your guests. As a general rule, if a storm brings 3+ inches of rain resulting in major flooding and dangerous road conditions we will reschedule your event or provide you with a full refund due to us cancelling. If during the winter (LOL that is funny) we happen to get 2+ inches of snow or if there roads are closed due to ice we will reschedule or provide a full refund due to us cancelling the paint party.
IF YOU CANCEL a paint party outside of our cancellation window, and we are not in a situation of cancelling then you will not get a refund of your $150 deposit. As you willl be forfeiting your deposit based on our rules set in place when you accept agreement. But, if within 24 hours of your party you would like to reschedule due to weather concerns we will work with you to select another date, will apply HALF of your deposit towards this next date, plus we will transfer any prepaid seats. Still requiring a minimum of 10 paid painters for the rescheduled event.
What happens if I need to cancel my mobile paint party?
Cancellations/reschedules must be made 14 days prior to the event in order to refund your deposit. Cancellations must be made via email sipanddesign@hotmail.com. We will email back with information about your refund.
We booked a mobile paint party or FUNdraiser, but didn't meet the minimum guest count, can I get a refund?
The deposit is put in place to make sure the mimimum can be easily met. The $30 per painter is based on 10 guests. You can have less guests and divide the $300 cost amongst your attendees. For example if you want to only have 5 painters it is $60 per person. It all depends on what you want. You must have a $300 total paid account 3 days prior to your event. Being this timeframe is outside of our refund timeframe you would not receive a refund and would need to work with your guests to cover the $300. We rarely have this problem.
I prepaid for a seat, but couldn't attend the party. Can I get a refund?
We can not give refunds or offer gift certificates for no shows. We do understand that emergencies arise, but we can not offer refunds unless your hostess can guarantee someone to fill your space and the party has met the 10 person/$300 minimum. Please contact us prior to the event start to discuss 409-692-0034.